How much are the shipping costs?

The shipping costs are 4,90 € within Germany, Austria 6,90 €
and 13,90 € for all other countries

How do I choose the right size?

Please open the following link to get the necessary information Find the right size

What are the payment methods?

We offer the following payment methods: PayPal, bank transfer, debit/credit card payment and shipping.

Can I choose a different or special size?

Before you place the order, please,m measure the wrist carefully Find the right size.
If you want to proceed with a special size, please consider the following conditions for this: The delivery time for special sizes is approximately 1 month from the date of order.
The bracelet cannot be subsequently exchanged for another size. There will be no refund if the size does not fit, or for any other reason

What is the return address?

The return address is:

Constantin Nautics
Lucian Horia Gherghita

Market place 3
78120 Furtwangen
Germany - Only for orders from Germany

 

Constantin Nautics
via Garibaldi 91
31046 Oderzo
Italia - Solo per i resi/cambio dal Italia

https://constantinnautics.com/service-und-umtausch/

How long is the delivery time?

Orders are delivered by GLS and the delivery time is between 1 and 3 business days after order confirmation.

The same day the order is placed, you will receive the tracking number of the package by email. In crowded times like Easter, Mother's / Father's Day, Christmas etc. the delivery time may be delayed.

I sent a return to your company the other day. Did you receive it?

Return packages will be inspected upon arrival at our headquarters and returned as soon as possible with the newly selected size or model.

If you have decided to refund the purchase price, the process will take a maximum of 7 business days

When do I get the exchange, or the purchase price back?

Return packages will be inspected upon arrival at our headquarters and returned as soon as possible with the newly selected size or model.

If you have decided to refund the purchase price, the process will take a maximum of 7 business days

Are the bracelets water resistant?

All bracelets are water resistant, but certain chemicals in the water, such as chlorine, salt, etc., may change the color or appearance of the bracelet.

Leather bracelets are not water resistant. Direct contact with water can generally lead to visible stains or the like on leather.

Can I take a shower with the bracelet?

Basically, you can take a shower with the bracelet because it is water resistant. However, certain chemicals in the water, such as chlorine, salt, etc., may change the color or appearance of the bracelet.

Leather bracelets are not water resistant. Direct contact with water can generally lead to visible stains or the like on leather.

I have lost my screw. Can I order a replacement screw?

Screws and different colored fasteners (shackles) can be ordered separately here Accessories

Please check which size of clasp (shackle) fits your bracelet (3mm or 4mm) before ordering.

How are the bracelets packed?

The bracelets are delivered in a box customized with the company logo. In addition, you can order a gift bag that can contain a maximum of 4 bracelets.